Please do not write anything like Montblanc or Cartier or the description on the package for security reason.: Please package your return carefully and address it to the below address. Without RMA# we cannot process the return sent to our return processing address.Ģ) Package Your Return. Please write down this RMA# on the label while returning to us at the below address. Call (410) 992 3272 Option: 2 or email us using the contact form and you will be given a Return Authorization Code. To return an item purchased from Pen Boutique, please follow these guidelines:ġ) Your Return Authorization Code.
Please include /have your Order#/web order# ready. To obtain RMA# please call our customer service at (410) 992 3272 Option:2 or email us with CONTACT US form. If you have any questions please do contact us.Īll returns under Return Policy requires an RMA (Return Merchandise Authorization) number. Please note that the restocking fee is only for fountain pen which is filled with the ink. We then sell these pens in our outlet store. Hence, we will charge you a nominal restocking fee of 10% to accommodate these repair and shipping charges to manufacturer's repair facility. We want to make sure that all of our customers when they buy from us get a brand new pen which is not used. If you use the cartridges supplied with the pen or if you fill it with ink, then in order for us to resell, we have to send it to the manufacturer's repair facility. When you purchase a fountain pen, it is recommended that you test drive it with dipping the nib in the ink. We are not responsible for the exchange rate differences.įountain pens are special and once filled it is very difficult to resell the item when returned. For international orders, the refund will be made only in US dollars. Please call us to make the FedEx/UPS Return label. If you receive a defective item we send you the shipping label/email return label to send it back to us. We will gladly give you a credit, exchange or refund, less shipping charges.
Please enclose a copy of your invoice and include all original packaging and literature. Our return policy day is 45 days from the date of delivery. We are proud of the quality of our products and want you to be fully satisfied with your purchase. When you shop at, we want to make sure that you are fully satisfied. Live as if you’ll die today.” Jot down your ideas with James Dean ballpoint pen to see if there is a rebel inside you. The cap ring is engraved with one of James Dean’s most famous quotes: “Dream as if you’ll live forever. The clip is a gun paying tribute to his famous scene in the 1956 film “Giant”. This edition features a red precious resin cap and barrel resembling the red leather jacket worn by Dean in the film, while the patterns is inspired by the jeans he wore. Montblanc introduces a collection inspired by James Byron Dean, an American actor and a cultural icon of teenage disillusionment and social estrangement exemplified by the title of his most celebrated film, “Rebel Without a Cause”, where he played the role of a troubled teenage Jim Stark. From 2009, Montblanc has been paying homage to some exceptional individuals with the Great Characters collection, whose lives and work have made a lasting impact on human civilization. Inspirational people influence our thoughts and everyday life they help us make mundane motivating.
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